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The AI Lab
Lugano

AI agents you can hear talking, in Lugano

A voice agent is judged by listening to it. In the store you call it from your own phone, ask it the questions your customers ask and decide whether it represents you.

Phone agent

It answers in Italian and English, collects the name and reason for the call, books appointments on your calendar and transfers the call to a person when needed. Designed for firms, clinics, agencies and businesses whose phone rings more than they can answer.

WhatsApp agent

It replies instantly to WhatsApp Business requests, asks the first questions, hands off to sales with a summary and writes to the CRM. Many Lugano businesses receive half their requests here.

Website chat and email

A chat that answers, qualifies and collects the contact even at night; automatic email classification with draft replies for the recurring ones.

What the agent doesn't do

It doesn't make up prices, doesn't promise, doesn't take decisions that spend money: those are made by code within stated rules or by a person. It always introduces itself as an AI assistant.

FAQ

How long does activation take?

Receptionist and website chat 5-10 working days; full voice agent about 15, per the catalog.

Can I listen to it first?

Yes: book a consultation in the store and call it from your phone.

Ready to find out what you can automate?

Ten minutes from your phone, or a consultation in the store. Either way you leave with a roadmap, not a brochure.

All benefit and savings figures are indicative estimates with stated assumptions: they are not promises.