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The AI Lab
AI Agents

AI agents that answer when your people can't

An AI agent is software that talks with your customers on a channel, with clear rules about what it may do and when it must hand over to a person.

The channels

  • Phone: a voice agent that answers, collects data and books appointments
  • WhatsApp Business: instant reply, qualification, hand-off with a summary
  • Email: classification and draft replies for recurring requests
  • Website: a chat that answers, qualifies and collects the contact even at night

The rules the code enforces

The agent chooses the words; numbers, prices and decisions that spend money are made by code, inside deterministic rules. When the customer asks for a person, a precise price or something outside the scope, the agent hands the conversation over.

What we need from you

  • The channel to connect (number, WhatsApp Business, mailbox, website)
  • The recurring questions and the right answers, collected together in half a day
  • The calendar or CRM to write to
  • A person who receives the hand-offs

Transparency

The agent introduces itself as an AI assistant. Conversations remain available to your company; no data goes into training third-party models.

Want to hear a voice agent live?

Book a consultation in the store: we show you the agent on the phone and on WhatsApp.

All benefit and savings figures are indicative estimates with stated assumptions: they are not promises.